Skip to main content
Industry

Language services for carriers and defense counsel.

AMS supports insurance carriers, third-party administrators, and defense firms with interpreters and translators matched to claims, SIU, and litigation work. Interpreters familiar with claims terminology, EUO procedure, and IME formats make assignments faster and cleaner, and the records they produce are ready for the file.

AMS supplies certified interpreters for EUOs, SIU interviews, defense depositions, and IME and QME panels, with itemized invoicing in the format adjusters expect and interpreter continuity from the first recorded statement through litigation.

Why firms choose AMS

AMS at a glance

See representative clients
Track record
Founded 1999; 5,000+ clients served
Offices
Los Angeles (HQ), San Francisco, Las Vegas
Coverage
Nationwide across the United States, with local dispatch throughout California and Nevada
Languages
200+, including rare and indigenous languages
Court credentials
California Court Interpreter Program; FCICE (federal Spanish)
Medical credentials
CCHI and NBCMI credentialed interpreters
Sign language
RID-certified ASL; Mexican Sign Language; CDI available
Translation QA
Independent second-linguist review on every translation before delivery
Scheduling
Online requests anytime; same-day and after-hours service; same-business-day quotes
Remote platforms
Zoom, Microsoft Teams, Webex, GoToMeeting, Doxy.me
Compliance
HIPAA-aware practice; Title VI and Section 1557 support; ADA Titles II and III
Conflict policy
Conflict logs maintained; no interpreter on both sides of an active matter

How AMS supports the defense side

Examinations under oath (EUOs)

Interpreters familiar with the EUO format, claims terminology, and the rhythm of a coverage examination.

IMEs and panel evaluations

Medically-trained interpreters matched to specialty for AME, QME, panel QME, and treating physician evaluations.

SIU investigations and recorded statements

Discreet interpreting for special investigation interviews and recorded statements.

Defense depositions

Certified interpreters for plaintiff and witness depositions, with same-day reschedule handling for moved appointments.

Claims correspondence translation

Translation of claimant statements, medical records, and foreign-language exhibits for adjuster and counsel review.

Workers-compensation hearings

Certified interpreters for WCAB hearings, trials, and depositions in workers-compensation matters.

Why carriers and defense firms choose AMS

Volume without compromise

We handle steady volume from major carriers and defense firms while keeping interpreter quality consistent.

Claims and litigation fluency

Our team is experienced with claims workflows, EUO procedure, and litigation deadlines.

Predictable invoicing

Clean, itemized invoicing aligned to your billing protocols. No surprises.

Insurance defense interpreting questions, answered

What is an Examination Under Oath (EUO) and why does it need an interpreter?

An Examination Under Oath is a sworn, recorded interview required by most insurance policies when a carrier is investigating a claim. When the insured has limited English proficiency, EUOs are conducted with a qualified interpreter, frequently a certified court interpreter. The interpretation appears on the transcript and may be used in subsequent litigation, so accuracy is decisive.

Can the same interpreter handle the EUO and a later deposition?

Often yes, and it is often preferable. Continuity reduces ramp-up time and keeps terminology consistent across the proceeding chain. We confirm at scheduling whether the same interpreter should be matched to follow-up matters.

What about Statements Under Oath (SUO) and recorded statements that are not formal EUOs?

AMS interprets recorded statements, SUOs, and any other claim-investigation interview format. The interpreter is matched to the formality and stakes of the proceeding.

How does AMS handle SIU (Special Investigation Unit) referrals involving language barriers?

SIU matters typically combine recorded statements, interviews with bystanders, and translation of supporting documents. AMS coordinates the full package, managing the assignment from intake through final document translation.

Can AMS supply interpreters for IMEs and panel QMEs?

Yes. IME and QME interpretation is one of our largest practice areas. We supply medically-qualified interpreters experienced in orthopedic, neurological, neuropsychological, and psychiatric evaluations.

Carriers and defense firms AMS has served

  • Allstate Insurance
  • Liberty Mutual Insurance
  • Geico Insurance
  • State Compensation Insurance Fund
  • Lewis Brisbois Bisgaard & Smith
  • Wilson Elser Moskowitz Edelman & Dicker

Representative clients of Access Multilingual Services. Listing of a client does not constitute an endorsement. See more representative clients.

Insurance Defense interpreting by metro

Dedicated insurance defense interpreting pages for each metro AMS serves, with local venue and language detail.

Schedule with AMS

Request a quote or reach our scheduling team. AMS will assign the right linguist for your matter.